Database Problems

Incident Report for Nexus Mods

Resolved

This incident has been resolved.

Posted Dec 16, 2024 - 11:26 UTC

Update

We have identified the cause of this issue, fixed the problem and we consider this incident closed.

Posted Dec 16, 2024 - 11:26 UTC

Monitoring

We have resolved the immediate issue with the site and will continue to monitor the situation and determine the root cause.

Posted Dec 12, 2024 - 23:20 UTC

Update

We are aware of the current downtime and are looking into the issue. Likely related to the database issues seen earlier today.

Posted Dec 12, 2024 - 22:44 UTC

Identified

We have identified a number of issues with the database cluster, and we have made some changes to try and help performance.

We are still seeing some issues that may be causing performance degradation and we are still trying to find a root cause.

We expect this investigation to take some time and we will be monitoring the performance of the site as usual.

Posted Dec 12, 2024 - 18:48 UTC

Update

We are still attempting identify the issue.

Posted Dec 12, 2024 - 15:54 UTC

Update

We are continuing to investigate this issue.

Posted Dec 12, 2024 - 14:28 UTC

Investigating

We are having some problems with our primary database cluster and are currently investigating

Posted Dec 12, 2024 - 14:21 UTC

This incident affected: Nexus Mods Website and API.