Database issues
Investigating - We are investigating issues with the database that are causing website errors
Jan 18, 2025 - 13:48 UTC

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We also share a real time metrics dashboard here: https://visit.nexusmods.com/status

We have in-depth monitoring on our services and engineers on call 24/7 - so if there is a large scale issue we should already be aware. If you are experiencing problems, then it's worth checking our Discord: https://discord.gg/nexusmods

Nexus Mods Website ? Major Outage
API ? Major Outage
CDN Operational
Forum Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 18, 2025

Unresolved incident: Database issues.

Jan 17, 2025
Brief site outage
Resolved - This incident has been resolved
Jan 17, 07:31 UTC
Investigating - We experienced a brief site outage at 06:53:20 UTC and 06:58:20 and are currently investigating.
Jan 17, 07:08 UTC
Jan 16, 2025

No incidents reported.

Jan 15, 2025
Intermittent Uploads Issues
Resolved - This incident has been resolved.
Jan 15, 15:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 15, 12:07 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 15, 11:21 UTC
Investigating - We are currently investigating an issue with mod uploads.
Jan 15, 11:21 UTC
Jan 14, 2025
Background task processing issues
Resolved - This incident has been resolved.
Jan 14, 01:33 UTC
Investigating - We are currently investigating this issue.
Jan 14, 00:11 UTC
Jan 13, 2025
Some customers are experiencing issues with our checkout
Resolved - This incident has been resolved.
Jan 13, 17:07 UTC
Investigating - We're aware of an active incident with our payment provider, which may cause errors with our checkout. The provider is investigating and will hopefully have a resolution as soon as possible.
Jan 13, 14:31 UTC
Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jan 13, 11:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 10:35 UTC
Scheduled - We are making some changes to our network infrastructure. There may be some outages during this time.
Jan 13, 10:34 UTC
Jan 12, 2025
Intermittent issues with the API
Resolved - This incident has been resolved.
Jan 12, 20:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 11, 19:09 UTC
Investigating - We are investigating reports of connection issues to our API - this may affect mod managers and third-party clients.
Jan 11, 18:23 UTC
Jan 11, 2025
Jan 10, 2025

No incidents reported.

Jan 9, 2025
Platform Outage
Resolved - This was a temporary network outage at our cloud provider - all services should be working correctly now.
Jan 9, 21:16 UTC
Investigating - We are experiencing an entire platform outage and we are investigating.
Jan 9, 20:51 UTC
Intermittent website errors
Resolved - We have identified an issue with communication inside of our infrastructure and taken steps to resolve it. Work continues in the back ground but currently no services should be affected.
Jan 9, 11:07 UTC
Investigating - We're aware that some users are experiencing intermittent website errors, where they are unable to reach the site and only see an error page. An investigation is underway and we hope to find the cause of the issue soon.
Jan 7, 07:47 UTC
Jan 8, 2025

No incidents reported.

Jan 7, 2025
Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

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